Our company philosophy

Innovative customer service is in our company philosophy.

Satisfaction of our customer is the basis for our actions and the benchmark for our performance. GROUP7 stands for a privately owned and owner-managed company that successfully practices unbureaucratic and determined work in a dynamic and experienced team of employees. GROUP7 stands out by offering an equally personal and innovative way of customer support. Short decision-making processes lead to fast implemented solutions to benefit our customers.
Constantly optimising our services for the benefit of the customer is the mentality of each individual employee and forms our company aim:

Success through appreciation and trust of our customer

 

Compliance

We always act lawfully and emphasise great importance on mutual respect and trust. This forms the basis of our daily action. Fair competition is indispensable to the trust of our customers and business partners.

We have committed to a code of conduct that we equally stipulate from our global partners. 

  • Adequate remuneration and lawful employment
  • Occupational safety (safe working environment and risk minimisation, product safety, special protection for juvenile employees)
  • No forced labour or child labour
  • Ethical management (no corruption or malversation)
  • Equal of opportunity
  • Reasonable working hours
  • Environmental protection

Our top priority is to have sustainable and reliable business relationships, from which all parties can benefit. For this reason, we are a member of amfori, the leading global business association for open and sustainable trade. We take part in amfori BSCI (Business Social Compliance Initiative) and amfori BEPI (Business Environmental Performance Initiative).